Yes. As soon as your order is shipped, you will receive a confirmation email with a tracking number allowing you to track your package in real time.

Delivery costs are calculated automatically at checkout, based on the country and delivery method selected.

Delivery may be free under promotional conditions displayed on the website.

Your order will be prepared within 2 to 3 business days.
You will receive an email with tracking information as soon as your order is shipped.

We deliver throughout the European Union. Your order is carefully prepared within 24 to 48 business hours, then entrusted to our logistics partners.

Estimated delivery times:

• Belgium: 2 to 3 business days
• France, Netherlands, Luxembourg: 3 to 5 business days
• Germany: 3 to 5 business days
• Other European Union countries: 5 to 10 business days

Delivery times begin from the date your package is shipped. You will receive a confirmation email with the tracking number as soon as your order leaves our warehouse.

Yes, you have 14 days after receiving your order to make a return.

Items must be returned unworn, unwashed, and in their original condition, with tags attached. Any item not meeting these conditions will not be accepted for return.

The customer is responsible for the return shipping costs. In the case of reshipment or exchange, the customer is also responsible for the shipping costs of the new item.

Yes, KANO has two physical stores located in Brussels: – Chaussée de Gand, 45 – Rue Marie-Christine, 196

In-store pickup is offered during checkout. A confirmation email will be sent to you as soon as your order is ready.

As our website is new, part of our collection is also available exclusively in store. Please feel free to contact us for more information.

Some items are available in limited quantities. When an item is sold out, it may be restocked or permanently withdrawn depending on the collection.