Need help?
FREQUENTLY ASKED QUESTIONS
COMMANDE & LIVRAISON
Your order will be prepared within 24 to 48 business hours.
Delivery in Belgium with Bpost then takes 2 to 3 working days.
You will receive an email with tracking information as soon as your order is shipped.
We deliver throughout Europe. Your order is carefully prepared within 24 to 48 business hours, then entrusted to our logistics partners.
Estimated delivery times:
- Belgium: 2 to 3 business days
- France, Netherlands, Luxembourg: 3 to 5 business days
- Germany: 3 to 5 business days
- Other European Union countries: 5 to 10 business days
Delivery times begin from the date your package is shipped. You will receive a confirmation email with the tracking number as soon as your order leaves our warehouse.
Delivery costs are calculated automatically based on your delivery address:
- Belgium: €4.95 — Free with purchases of €135 or more
- France: €8.95
- Netherlands & Luxembourg: €8.95
- Germany: €8.95
- Other EU countries: €14.95
The exact amount will be displayed in your shopping cart before you confirm your order.